Privacy & Terms of service.
Introduction
Hi there! Thanks for stopping by to read the terms and conditions of my website. This website, mikailagracenaturopath.com, is owned and operated by me, Mikaila Beaver, ABN 57 832 100 898.
If you have any questions or need further information, please contact me: hello@mikailagracenaturopath.com.
This document sets out the Terms and Conditions you need to be aware of when using my website. Please take a moment to read them, as they set out your important rights and obligations. When you visit this website or book my services, you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from me. All services advertised on this website are offered in compliance with Consumer Guarantees Act.
General Disclaimer
On this website you will find blog posts and recipes, focused on health and wellbeing. The information on this website is not intended as medical advice and is not designed to treat, cure or diagnose any disease. I, Jayde Lindsay, recommend that you consult with a registered healthcare professional before considering if the information is applicable to you.
MY RIGHTS & RESPONSIBILITIES
While I put a lot of time, effort and research into the content I provide, I cannot be responsible for the use of the content I share. The content I provide on this website should not replace the personalised care you receive as a client of mine or of another health professional or doctor. As a guest visiting my website we have no professional relationship unless you choose to purchase my services.
VISITOR RESPONSIBILITIES
Please take responsibility of your health and wellbeing when consuming the content on my website. If you have any questions regarding specific content in relation to your health, please seek the help from myself, or your preferred health professional.
DOWNLOADS
I am not responsible for viruses or any other damage which might occur as a result of downloading material from my site.
EXTERNAL LINKS
I am not responsible for the content of any external sites that may be linked.
Intellectual Property
COPYRIGHT
The content of this website is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent from me. The content is for personal, non-commercial use only and may not be sold or copied without written permission. Content may be shared freely on social media so long as credit is given by linking back to my website and by tagging @mikailagracenaturopath in the comment and in the image.
TRADEMARKS
My business name “Mikaila Grace Naturopath” and logos are unregistered trademarks. You may not use these marks for any purpose without my express permission.
Visitor Information
THIRD PARTY CONTENT
All opinions of guest bloggers are their own.
Personal Information
If you engage with me via this website, I may ask to collect the following personal information from you:
CONTACT DETAILS
your name and email address when you opt into my email
the country that you live in
COLLECTION AND USE
I may collect your personal information by various means including:
question or an inquiry is made using the contact form on my website
opt-in form for my mailing list
cookies
I use this information to:
provide you with relevant news and updates about my services
improve this website and the services I provide
to respond to enquiries
to monitor visitor and/ or client satisfaction
to provide more relevant information
I will only collect your personal information:
with your full awareness and consent, such as when you email me, tick a checkbox or fill in a form to provide me with information
if I need it to provide you with information or services that you request
Privacy PolicyP
Mikaila Grace Naturopath is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, email, via our website www.mikailagracenaturopath.com, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Mikaila Grace Naturopath will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please get in touch via the contact page.